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Call Dawn 7 days a week at: (866) 968-5749

Order Processing

ScaleLabels.com processes and ships orders to United States address only.

​Order Payment

ScaleLabels.com accepts the following forms of payment:

Net 30 Day accounts can be established OAC (On Approved Credit). The customers use the Print and Call method when placing an order over the internet.

The Print and Call payment method may also be used if you prefer to call and give us your credit card information instead of entering it on our payment page.

If you prefer not to enter credit card information on the website, feel free to call us at 1-800-968-5749 to provide credit card information.

A third party is used for credit card processing, and credit card verification. Your credit card will not be billed until we determine the lowest possible shipping costs for your order. These costs will not exceed the cost shown on the webstore without your prior approval. We do not store your credit card information on our server, it is erased as soon as your order is processed through our SSL. ScaleLabels.com will never ask for or send your credit card number via email.

Your personal information is kept secure. This information is protected against loss and unauthorized access by limiting it to only those employees who have a legitimate business need for the information.

Warranty Policy

ScaleLabels.com warrants our products to be free of material and/or workmanship defects. Should any product be determined to be defective to our satisfaction within 6 months after the date of shipment, we will promptly replace the product or issue a refund or credit based upon the cost of the defective product. ScaleLabels.com liability shall be limited to replacement of the defective product, a credit or refund for the defective product based upon the cost of the defective product. In no event will ScaleLabels.com be liable for customers' loss of profits or any othe consequential damages.

Returns and Refund Policy

All merchandise returns must be approved by ScaleLabels.com. No returns will be accepted without this approval.

All returns are evaluated on a case by case basis and some or all of the following return charges may apply:

If the wrong item was ordered by you:

  1. A 20% restocking fee may apply. This fee is used to re-box and re-inventory products.
  2. The merchandise must be returned within 30 days of the original ship date.
  3. The merchandise must be unused and received in new condition, in the original packaging. Merchandise that has been used or is not received in the original packaging may be subject to a 50% restocking fee.
  4. Ups Call Tags will be issued to return the product, You the customer will be responsible for the cost of the Call Tag as well as the return shipping costs. Shipping related charges are not refundable.

If the wrong product was shipped by us:

  1. The correct product will be shipped immediately. If necessary, expedited shipping will be used to ship a partial order to meet the customers immediate needs. The balance of the order will be shipped ground. All at ScaleLabels.com's expense.
  2. UPS call tags will be issued to the customer to return the merchandise. Simply place the UPS Call Tag on the box and hand it to your UPS driver or drop the package off at a UPS shipping location. The box will be returned to us at No Charge to the customer.
​Privacy Policy

Our customers privacy is important to ScaleLables.com. The SSL (Secure Socket Layer) used on our website and webstore, encrypts your personal information and credit card data. This prrotects this information from hackers on the internet. We will never share your personal information, including your email address, with any company or individual for any reason, except as required by law.

​Collection of Customer Information

ScaleLabels.com shopping cart checkout page is the only place we collect information about you. This information is used to process, ship , and bill your order. This information may also used to contact you with questions regarding your order. This information will only be used as stated above, unless you give us permission to use it in another manner, such as our mailing list to receive information about upcoming specials. All emails and newsletters from ScaleLabels.com allow you to opt out of future mailings.

Your visit to our website and webstore is tracked by cookies. This site tracking technology is useful for gathering information such as browser used, operating system, tracking the number of visitors to our site, as well as how our visitors use our site. Cookies help us improve our site to better serve our customers. Personal information cannot be collected by cookies.

ScaleLabels.com may occasionally post links to external sites. These sites have been carefully selected and are provided for our customers as a convenience. ScaleLabels.com does not endorse these sites, their products or services. Please check the privacy policies of these sites before sharing your personal information with them. 

Policies Contact Information

If you have questions, concerns or comments about any of the above policies you may contact Dawn, using the information below:

By E-Mail: [email protected] or By Phone at: 1 (800) 968-5749

ScaleLabels.com reserves the right to make changes to these policies. All changes will be posted.


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